Shipping and Return Policy

Returns Policy

  • We will happily refund or exchange items that have not been used, washed or damaged, and are still in their original packaging in salable condition.
  • Items must be returned to us within 7 days of receipt. We cannot refund items purchased over 7 days.
  • Please note: return postage charges will apply. We recommend that you obtain a certificate of posting form from the Post Office when returning goods to us, as we cannot be held responsible for goods lost or damaged in the post.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed.
  • Please allow up to 21 working days to process your refund
  • Please remember to include your customer name and order number with your returned goods
  • Sale items: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us via the chatbot in our page or using the contact details at available at our contacts page.

Where should return my purchase:

  • Note: Any items sent to us without initiating a returns request will not be exchanged or refunded.
  • Address: 9/91, Muthu Nagar, CAK Road, Kaur 639002, Tamil Nadu, India

Keep our disclaimer in mind

  • While we attempt to reproduce the images/colors as accurately as possible. However, there may be some variation depending on screen resolution or monitor settings for each individual users device.

How do I initiate a return or exchange:

  • You can request a return at Initiate Return Request
  • Or you can contact us via the chat box or at order@homeplus.online

 

Shipping Policy

  • All our orders are dispatched within 3 working days from the time of order. Most of our orders are delivered with 7 working days.
  • We use the most suitable shipping partner based on your shipping address.
  • Free Shipping on orders above 2499.
  • You can track your order status at the Track Your Order page. You will also receive emails regarding the status of your order.
  • You can shop in confidence with us because customer satisfaction is our priority. Contact us regarding any of your concern using the contact details available at our contacts page or using the chat box.
  • PAN India Delivery
  • Currently we do not ship any international orders. Please contact us at order@homeplus.online for international enquiries.